Hey everyone! 👋
We’ve been updating our product quite frequently, and managing the knowledge base (KB) content has become a bit of a challenge. Specifically, we’re facing issues with:
- Keeping historical versions for reference
- Avoiding confusion when articles are updated mid-support cycle
- Clearly showing users what's changed in the latest KB version
We currently use Confluence for documentation and push some of it to our community via API. I'm curious how others are handling versioning—do you use built-in tools, external plugins, or a manual process?
Would love to hear:
- What your current KB versioning setup looks like
- How you manage rollback or change tracking
- Any tools or workflows that have helped
Thanks in advance!
