Kelly Hermann is the Vice President for Accessibility, Equity and Inclusion at the University of Phoenix. In this video, she shares how creating accessible and equitable learning experiences is a journey, not a destination. Over 60% of students at the University of Phoenix come from underrepresented backgrounds. Hermann notes that when their needs are accommodated, the school sees a jump of 10-20% in retention.
https://www.youtube.com/watch?v=JEBXkGyt-EU